Sagara Technology– Customer Relationship Manager (CRM), by the most straightforward definition, is a process of managing customer relations in your business. CRM is a plan to grow sales and improve customer service through a combination of processes, actions, and technology. CRM Tools was developed to make the process of customer management easier and less time-consuming. It helps…
Tag: CRM
Introduction to Customer Relationship Management (CRM)
Here’s the introduction to Customer Relationship Management (CRM). CRM is an approach to manage a company’s interaction with current and potential customers. CRM uses data analysis about customers’ history to improve business relationships. Specifically, it focusing on customer retention and ultimately driving sales growth. One important aspect of the CRM is the systems of CRM…