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Tag: Customer Relationship Management

Introduction to Customer Relationship Management (CRM)

August 26, 2021November 16, 2021 By Sagara Technology

Here’s the introduction to Customer Relationship Management (CRM). CRM is an approach to manage a company’s interaction with current and potential customers. CRM uses data analysis about customers’ history to improve business relationships. Specifically, it focusing on customer retention and ultimately driving sales growth. One important aspect of the CRM is the systems of CRM…

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